Metrocall online service request link
https://dp.louisvillemsd.org/dpcrm8/CustomerService/default.aspx
or Metro Codes & Regulations Tools
http://louisvilleky.gov/government/codes-regulations/codes-regulations-tools
Agency or Services
5PD= 5th District-Louisville Police Dept.
-Police Complaint Desk 574.7111
-Police Street Crime Unit
BS=BellSouth Pay Telephone Repairs 1.888.234.3456 or 1-557-6500
MC=MetroCall 574.5000 or 311 [24/7]
LDMD=Louisville Downtown Management District 583.0794
LGE=Louisville Gas & Electric Co. 589.3500
LPW=Louisville Public Works Dept. 574.3121
LWCo=Louisville Water Co. 569.3600
MSD=Metropolitan Sewer District 587.0603
OLIC= Old Louisville Information Center 635.5244
PO(M)=Property Owner or Property Management Co.
SSNA=Second Street Neighborhood Association [click on Quick Links below]
TARC=Transit Authority of River City 561.5120 or 562.5145
USPS=United States Postal Service 454.1733
LITTER, TRASH, TIRES & DEBRIS
-on all city sidewalks [MC]
-in zone around Bus stop [TARC or MC]
-on downtown commerical district sidewalks only [LDMD or MC]
-in alleys [MC]
-Dumpster overflow and problems [MC]
-Operation Brightside trash can overflow or damage [MC]
-Trash in street [MC]
CRITTERS OF ALL KINDS
-Animal Control 363.6609 or 595.4039
-Dead animals and Road Kill [MC]
TREES: damage, dangerous conditions, or replacements
-along city streets and walkways [MC]
-on private property [MC or PO(M)]
-Tree replacement on easements and public areas [MC]
-Leaf blockage on run off sewer grates [MSD]
NON-GARDEN OR UNCULTIVATED WEED OVERGROWTH
-in public areas [MC]
-in downtown commercial areas [LDMD or MC]
-onto public areas (Sidewalks, alleyways) from private property [MC]
ILLEGALLY PARKED VEHICLES
-in public right of way 5PD [Complaint Desk]
-in alleys or blocking aMCess to alley entrance 5PD [Complaint Desk]
-blocking residence garages, walks or easements 5PD [Complaint Desk]
-parking in vacant lots, on unhardened surfaces like grass or earth [MC]
-abandoned vehicles [MC]
-vandalized or hazardous vehicles [MC]
SINAGE HAZARDS
-in public right of way [MC]
-damaged or missing street name signs [MC]
-violation of zoning [MC]
-damaged or vandalized city Public Works Dept. barricades [LPW or MC]
DAMAGED OR INOPERABLE STREET LIGHTING
-tall city lights (base, pole, lamp) [LGE or MC]
-traffic lights [MC]
-decorative historic period lights [SSNA or OLIC]
ZONING ENFORCEMENT [MC]
PAY TELEPHONE PROBLEMS
-when attached to a building [LPW, MC or PO(M)]
-free standing on an easement [BS]
BUS SHELTER PROBLEMS: [TARC]
US POSTAL SERVICE MAIL-DROP BOXES: [USPS]
FIRE HYDRANTS: [LWCo or MC]
OPERATION BRIGHTSIDE TRASH CANS: [MC]
GRAFFITI: [PO(M) or MC]
GANG ACTIVITY: 5PD [Street Crime Unit]
[back to] Second Street Neighborhood Association
Old Louisville Information Center
Louisville Metro Council Web Site
Louisville MetroCall Quick Links Page