Denver Water is issuing a reminder to customers not to allow people claiming to be water department employees or contractors working for the water department to enter their homes without proper identification. Denver Water does not conduct random water pressure or quality checks.
The utility has a lot of projects going on in the spring and summer, and in the past, persons claiming to be water department employees have gained access to customers’ homes on the pretext of checking for water pressure or water quality, for example. Then, they go through the homes looking for cash or valuables. Some have asked for money from customers.
All Denver Water employees carry photo-identification cards. Service personnel wear shirts, jackets or caps, and drive vehicles clearly marked with Denver Water’s logo. The utility’s “Water Savers” who enforce watering rules are in bright orange and white cars or bicycles and also carry photo-identification cards.
Customers who are approached by con artists should call the police and Denver Water Customer Care at 303-893-2444.