Culebra Park Neighborhood Association

Dispute Resolutions

Bexar County Dispute Resolution Center

The Bexar County Dispute Resolution Center is a community dispute resolution agency. The goals are to:

*Serve the community as a resource for resolving disputes of all kinds
*Decrease the "run around" individuals experience in seeking a resolution to their problems
*Prevent disputes from escalating into more serious criminal or cival matters
*Relieve the courts of a number of matters that do not require formal court action
*Provide the opportunity for individuals to resolve their problems through mediation

Types of Issues Handled by the Dispute Resolution Center:

*Business Disputes
*Child Visitation
*Consumer Matters
*Employee Disputes
*Landlord/Tenant
*Neighbor Complaints
*Real Estate
*Small Claims

Mediation
Mediation is an alternative approach to the traditional methods of resolving disputes. Mediation brings together the parties in a dispute with a neutral third party, a mediator, who listens to both sides and helps them work toward a mutually agreeable solution. Mediation allows the persons involved in the dispute to take active roles in settling their problem. Each side is given the opportunity to examine feelings, explore facts and discuss possible solutions.

Mediation Steps:

*A person with a dispute comes to the Dispute Resolution Center to initiate a mediation
*A mediation is scheduled and the disputing parties are notified of the date and time
*At the mediation conference, a trained mediator explains the mediation process to both individuals
*Each person in the dispute has the opportunity to present his or her side of the situation and to suggest possible solutions
*If the parties arrive at a mutual understanding, a written agreement is drawn up by them with the mediator's assistance

Advantages of Using Mediation:

*There is no cost to participate
*Your mediation will be scheduled quickly
*Matters are confidential
*Participants learn how to resolve their own disputes
*The escalation of minor matters into serious situations is avoided
*Related problems can be identified and referrals can be made to the appropriate agencies

Bexar County Dispute Resolution Center
Cadena-Reeves Justice Center
300 Dolorosa, Suite 1102
San Antonio, Texas 78205-2009

210-335-2128

Office Hours:

Monday - Thursday
8:00am - 8:00pm

Friday
8:00am - 5:00pm

Links

Bexar County Dispute Resolution Center