Departments / Utilities / Customer Service / Call Before You Dig
Call Before You Dig
To protect the public water and sewer system, property owners are not allowed to dig in any Utilities Right-of-Way. Before you start digging along your property borders -- or ANYWHERE NEAR public utilities located on or around your property -- pick up the phone and dial the N.C. One Call number at 1-800-632-4949!
Generally a Right-of-Way is a piece of property -- whether publicly or privately owned -- where the City has legal access to perform street maintenance or water and sewer work.
To find out whether and where Rights-of-Way are located on your property, check your property deed or visit the Mecklenburg County Geographic Information System.
Any digging outside the Right of Way is the responsibility of the property owner and does not require a call to the One Call Center.
Were lines marked in your neighborhood?
RED ~ Electric Power Lines, Cables, Conduit and Lighting Cables
YELLOW ~ Gas, Oil, Steam, Petroleum or Gaseous Material
ORANGE ~ Communication, Cable TV, Alarm or Signal Lines, Cables or Conduit
BLUE ~ Potable Water
GREEN ~ Sewer or Drain Lines
WHITE ~ Proposed Excavation
PINK ~ Temporary Survey Markings
PURPLE ~ Reclaimed Water, Irrigation or Slurry Lines