Madison Park

??‹Local Service Updates

City of Charlotte and Mecklenburg County offices closures

City of Charlotte and Mecklenburg County offices will close Friday at noon ahead of Hurricane Florence impacts in the area. The safety of our community as well as the city and county employees is paramount.

CharMeck 311

CharMeck 311 will be operational 7 a.m. to 7 p.m. on Friday, Saturday and Sunday. Outside those business hours, callers can report water, sewer, stormwater and animal issues via an automated service that dispatches assistance. Many service requests can be made online, 24/7. Please call 911 for any emergencies.

Mecklenburg County Department of Social Services

The Mecklenburg County Department of Social Services hotlines operate 24 hours a day, seven days a week to receive reports of suspected abuse or neglect. To report abuse of seniors or the disabled, call 704-336-CARE (2273). To report abuse, neglect or human trafficking of children, call 980-31-HELPS (43577). 

Charlotte Area Transit System (CATS)

Currently, CATS is operating normal service as officials monitor Hurricane Florence. Safety remains the first priority. If flooding occurs, riders should expect delays/detours. Extreme flooding, damaging winds or potential unsafe conditions will dictate the level of service CATS operates over the weekend.
 
Citizens can stay up-to-date by checking alerts at ridetransit.org and by following @CATSRideTransit on Twitter before leaving the house. Citizens can also call CATS Customer Service at 704-336-RIDE (7433), however, wait times may be long due to increased call volume.

Charlotte Douglas International Airport

Charlotte Douglas International Airport continues to monitor weather conditions related to Hurricane Florence. Passengers are encouraged to check with their airline for flight information. Follow @CLTAirport on Twitter or visit cltairport.com for the latest news.

City of Charlotte Housing & Neighborhood Services

Code Enforcement’s Damage Assessment Response Team has supervisors on call and a team prepared to mobilize if damage assessment is necessary.

Hurricane information and preparedness

Hurricanes are massive storm systems that form over warm ocean waters and move toward land. Potential threats that hurricanes pose include strong winds, heavy rainfall, storm surges, flooding (coastal and inland), rip currents, tornadoes, and landslides. Hurricane season in the Atlantic runs from June 1 through November 30. Hurricanes can occur along any U.S. coast and can affect areas more than 100 miles inland. Hurricanes are most active in September.

What is a watch and what is a warning?

Hurricane watch: Conditions possible within the next 48 hrs.

Hurricane warning: Conditions are expected within 36 hrs.

Basic preparedness tips

• Sign up for CharMeck Alerts for important emergency information.
• Know your area’s flood risk. You can find information about floodplain mapping.
• Make your own plans for evacuation and sheltering in place. Evacuations are ordered by officials when it is deemed unsafe to stay in the immediate area while sheltering in place is ordered when it is unsafe to leave your home and go out on the roads.
• Make an emergency kit with needed supplies for at least three days. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of your pets. You can find additional information about making a kit.
• Keep important documents in a safe place or create password-protected digital copies.
• Protect your property. Declutter drains and gutters. Install check valves in plumbing to prevent backups. Review insurance policies.
• Put together a go-bag: disaster supply kit, including a flashlight, batteries, cash, first aid supplies, medications, and copies of your critical information if you need to evacuate.
• Tune into the TV or radio to get the latest weather updates.
• Plan how you will communicate with family members if you lose power. Note that during disasters, sending text messages is usually reliable and faster than making phone calls because phone lines are often overloaded.
• Keep your car in good working condition, and keep the gas tank full; stock your vehicle with emergency supplies and a change of clothes.
• If you are not in an area that is advised to evacuate and you decide to stay in your home, plan for adequate supplies in case you lose power and water for several days and you are not able to leave due to flooding or blocked roads.
• Make a family emergency communication plan.
• Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word "alerts."

To learn more about hurricanes and preparedness please go to ready gov.