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For cart repairs, replacement or other cart-related inquiries, please call CharMeck311 or (704.336.7600). You may also email: cartsadmin@charlottenc.gov.
They will instruct you to leave it curb side until repair is made. Wheels, lids, etc.
Tip: place a note on cart to alert codes it is curb side for repair.
It works pretty good if you call like a day or two before your regular pickup. They are normally pretty quick getting out to make the repair.
Recycling materials are best if 100% dry so lids are important.