On July 1, NCDHHS launched its Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans, a new NC Medicaid Managed Care health plan.
People eligible for Tailored Plans include those covered by NC Medicaid who have a serious mental illness, a serious emotional disturbance, a severe substance use disorder, an intellectual or developmental disability or a traumatic brain injury. Tailored Plans cover services for physical care, prescription drugs, mental health, long-term services and supports and address unmet health-related resource needs.
In April, letters were mailed to North Carolinians who are moving to Tailored Plans outlining the next steps and how to choose a primary care provider (PCP). Individuals who did not pick a PCP by the May 15 deadline were assigned one, which they can change through Jan. 31, 2025. Learn more on the NC Medicaid website.
Access NCDHHS’ accessible communications toolkit to view flyers, an explainer presentation, social media graphics and more, available in both English and Spanish. You can find additional information on Tailored Plans on the Medicaid website.
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