In this months newsletter Alma ask for information about the causes and possible fixes for returned e-mail notices that she receives when she sends out the newsletter notices and other neighborhood news.
I am not too knowledgeable about the fixes, but I am aware of a couple of reasons why these notices appear and the addressee does not get the e-mail.
Most, if not all e-mail accounts have a limited size for the incoming mailbox. Hotmail, Juno, and many of the free or low cost e-mail suppliers do not allow very much space and they fill up quickly. When a mail box is full or nearly full and you attempt to send a large e-mail or an e-mail with pictures that would exceed the limits of the mailbox size, the mail server that received this mail, will send a return reply to the sender saying that the e-mail was not received by the addressee and usually indicates why (ie: Mail box full). This can easily happen if you have not cleaned up your INBOX and have a few mail items with pictures or other large items that you have not deleted.
Another reason for these notices is that the addressee?’s mail box server was not operating properly or is down for maintenance at the moment you attempt to send the e-mail. Another possibility is that that the Internet traffic at the time you send the e-mail may be very heavy and access is so slow to the intended mail server that it could not be reached within the time limits of the senders own mail system. Often times trying to send the e-mail again to this person a short time later will result in success.
For any of the above reasons, I am not aware of anything the sender or addressee can do that will prevent this from happening. The full mailbox can be remedied partially by always keeping your inbox cleaned out and ready to accept incoming mail. But in many of these cases just moving a particular mail item to a personal folder will not help the situation because all of the folders you have are what make up the total mailbox size! So cleaning out means to download the mail to your home computer from your mailbox
I hope this explanation helps to understand why at least some of these notices of mail not being received occur. I wish that I knew more of the workings within the framework of Internet traffic, but that is not a subject that I deal with very much in my vocation!
Thanks,
Bob Gates
By Bob Gates
I am not too knowledgeable about the fixes, but I am aware of a couple of reasons why these notices appear and the addressee does not get the e-mail.
Most, if not all e-mail accounts have a limited size for the incoming mailbox. Hotmail, Juno, and many of the free or low cost e-mail suppliers do not allow very much space and they fill up quickly. When a mail box is full or nearly full and you attempt to send a large e-mail or an e-mail with pictures that would exceed the limits of the mailbox size, the mail server that received this mail, will send a return reply to the sender saying that the e-mail was not received by the addressee and usually indicates why (ie: Mail box full). This can easily happen if you have not cleaned up your INBOX and have a few mail items with pictures or other large items that you have not deleted.
Another reason for these notices is that the addressee?’s mail box server was not operating properly or is down for maintenance at the moment you attempt to send the e-mail. Another possibility is that that the Internet traffic at the time you send the e-mail may be very heavy and access is so slow to the intended mail server that it could not be reached within the time limits of the senders own mail system. Often times trying to send the e-mail again to this person a short time later will result in success.
For any of the above reasons, I am not aware of anything the sender or addressee can do that will prevent this from happening. The full mailbox can be remedied partially by always keeping your inbox cleaned out and ready to accept incoming mail. But in many of these cases just moving a particular mail item to a personal folder will not help the situation because all of the folders you have are what make up the total mailbox size! So cleaning out means to download the mail to your home computer from your mailbox
I hope this explanation helps to understand why at least some of these notices of mail not being received occur. I wish that I knew more of the workings within the framework of Internet traffic, but that is not a subject that I deal with very much in my vocation!
Thanks,
Bob Gates
By Bob Gates
