To whom it may concern,
The following gives a full account of the dealings with Ms. Bianca Suwanasung of www.preciousmaltipoos.com in San Antonio, Texas.
I'm writing to express my disappointment in the transaction and convey my deepest concern for the health and safety of the remaining animals in Ms. Suwanasung's care. After hours of research, I've come to the conclusion that Ms. Suwanasung is not acting in the best interest of the animals she sells and their health is severely in jeopardy.
Transaction summary & events following:
Through internet research, and as a surprise gift to my daughter and I, my husband, found Ms. Bianca Suwanasung's information via www.nextdaypets.com Seeing a picture of a Maltipoo, and after communicating with Bianca over the phone, my husband paid for the dog via our credit card on 12/13/08. The cost for the dog was $799. Bianca then agreed to meet my husband in New Braunfels, TX on 12/24/08 with the puppy. (We live in Austin and they agreed upon New Braunfels as a meeting place).
On 12/24/08, the day we received our puppy, we noticed blood in her diarrhea-consistency stool. The bloody diarrhea continued approximately ever 30-minutes. For fear that something was seriously wrong, we took her (on 12/25/08) to the Animal Emergency Clinic of Central Texas in Round Rock, TX. After numerous tests, it was determined that our new puppy had a intestinal parasite called Giardia*. At the vet's recommendation, we started her on medication right away.
On the night of 12/29/08, our puppy began coughing persistency and having difficulty breathing. I took her to the Hometown Vet Care Clinic in town on the morning of 12/30/08. It was then determined that our puppy had kennel cough, which is especially serious in small puppies. At the vet's recommendation, we immediately started her on medication. Our puppy was now on three medications, as she was still dealing with the intestinal parasite.
On the evening of 1/2/09, our dog began having very serious problems breathing. Fearing that she would not survive without rapid treatment, we immediately contacted the local emergency clinic. On the morning of 1/3/09, it was determined that our dog had developed pneumonia, which was a result of the kennel cough and her weak immune system.
On 12/26/08, I contacted Bianca to let her know about the issues we were having. She responded saying that the stress of a new environment can bring on such illnesses.
We have now had three veterinarians evaluate our puppy's condition and all three agreed that the puppy was harboring these illnesses before she came into our possession.
We feel it is only right that Ms. Suwanasung reimburse us at least $500 in veterinarian bills.
On 1/5/09, and again on 1/6/09, we contacted Bianca via her cell phone to explain our puppy's full condition. She has not agreed to a refund.
More important than the refunded vet bills, is the fact that Ms. Suwanasung is still breeding animals that may be in the same condition. We've found numerous accounts via internet search that lead us to believe this situation has happened on a number of occasions with Ms. Suwanasung. Our sincere hope is that Ms. Suwanasung with stop breeding animals that she can not properly care for. We believe her establishment to be a "puppy mill" and not a healthy environment for animals.
Contact information for Bianca Suwanasung:
My Precious Maltipoos (and Chihuahuas)
Website: www.PreciousMaltipoos.com
Cell Phone: 210-859-8041
Vet Bills to date:
- Animal Emergency Clinic of Central Texas - $244.58, 12/25/08
- Hometown Animal Care in Pflugerville, TX- $86.75, 12/30/08
- Hometown Animal Care of Pflugerville, TX- $106.77, 1/3/09
- Hometown Animal Care of Pflugerville, TX- $234.26, 1/5/09
- Hometown Animal Care of Pflugerville, TX- $66.00, 1/6/09. For hospitalization and nebulization treatments
- Hometown Animal Care of Pflugerville, TX- $86.05, 1/7/09. For hospitalization and nebulization treatments and medicine
Total charges for veterinarian care to date: $824.41
* Giardia are protozoans, tiny, one-celled parasitic life forms with the potential to cause serious illness. . If the dog has an immature or overburdened immune system, the trophozoites continue to multiply by dividing and can cause the debilitating disease.
