Castlegate Community

Account History Report

Posted in: Castlegate
  • Stock
  • azschaefer
  • Respected Neighbor
  • Queen Creek, AZ
  • 107 Posts
  • Respect-O-Meter: Respected Neighbor

Just curious if anyone was charged Late Fees incorrectly as we were?

We have been paying quarterly ever since we moved in here.  we increased the qaurterly payment to $140.40 as per the increase.  the payments are received on the 26th of the month before the quarter ended, but yet on the 16th....before the payment was due.....we have been charged a Late Fee.  We have contacted Oasis and can't wait to hear their reply to this one.   Just curious if anyone else has experienced this?

 

Stephen

  • Stock
  • vrflanders
  • Respected Neighbor
  • Queen Creek, AZ
  • 178 Posts
  • Respect-O-Meter: Respected Neighbor

I was showing 3 months late fees on the Oasis web site. I e-mailed them and asked why. I was told it was a computer glitch. It has been corrected.

  • Stock
  • azschaefer
  • Respected Neighbor
  • Queen Creek, AZ
  • 107 Posts
  • Respect-O-Meter: Respected Neighbor
I wonder if anyone has paid any late fees because of this "computer glitch"? It sounds like they haven't fixed it yet. I don't like the late fees showing on our account when we are not late. Stephen
  • Stock
  • vrflanders
  • Respected Neighbor
  • Queen Creek, AZ
  • 178 Posts
  • Respect-O-Meter: Respected Neighbor

I know what you mean. Just blame it on the computer, how about the programmer.

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