London Towne Houses Coop. Inc.

On page 3 of the Castlerock Residential Improvement
Guidelines, next to last paragraph states: “In addition to approving exterior
change, the Committee monitors routine maintenance of CASTLEROCK
properties.  This includes, but is not
limited to, items such as lawn and landscape care, trash removal, and
structural repairs.  Proper maintenance
increases the visual character and property values of our community.”

I am confused as to who is responsible for this monitoring
now that we have a management company.  I
have heard that the management company will perform the ACC functions and have
also heard that these items should be referred to the ACC chair.  On the web site the information provided
indicates that the position is open.

If the management company is going to perform this function
what is the protocol for contacting them. 
Do we go directly to them or do we submit the request through our block
representative?  Help will be greatly
appreciated.

Valid question, sir.

Is there anyone that can respond to Larry's. Question?

We have transitioned the finances and a few other categories to the property management company.  They write our violation letters but do not receive calls directly from residents or handle the followup with violations.  If you have an ACC issue or request, please send it to remokids@cox.net  or call 405-579-6255.

 

For budgeting purposes, we chose the current level of service with the management company.  We plan to increase our level of service next year.  We will continue to evaluate the role of management in the future.  As you can imagine, transferring the finances and getting our organization set up has taken a little bit of work for us all.