TERRIBLE COMMUNICATION

Posted in: Highland Acres-Lakeside Heights

As a title company trying to get your alls money to you, I received one email about past dues for 4 grand. I myself, the agents, brokers other ittle co and my processor have contacted multiple times and NO ONE HAS RESPONDED.. We need a breakdown of an invoice to get you all paid... No lien assessed on proerpty since the 90s so not sure how bad you wnat your money but if someone could please email me so I can get a check out to you so you can release the liens from the 90s.. I'm not sure you are even worried abut it until I contacted you about this.. The fact that youa ll didn't assess a lien every year that htey weren't paid tells me the 45 dollars for that lot don't mean anything to you... Please respond asap as i have been working on this file and only this file and want my borrowers to have free and clear.. Your all's communication sucks 

Emails and Phone calls to the HOA are documented.  The information requested was sent with a breakdown of the balance due. According to the Recorders office, a lien does not have to be placed  every year; thus not adding more to the risident's balance.   Several emails and phone calls regarding this account have resulted in the past several months; however, payment has not been sent as of this date.  Emails and messages left at the Association phone number are responded to by the secretary who documents all correspondence. Phone calls and emails to other officers have been answered.  That documentation has also been sent,

Check has been cashed as of 1/10/2022 that we sent to release the liens from the 90s.. I have emailed your all's email asking if you have drawn up a release yet.. I don't see one recorded and haven't heard a response... Please record release ASAP 

Our procedure to allow 10 business days for checks to clear after deposit (Jan 7 after check was received Jan 5) was recommended by our bank and communicated privately to you to resolve this matter.  Communications involving unpaid dues or liens should always be with the homes association secretary via email or phone to insure proper documentation in the records kept for each property.

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