Please read below, we had a terrible situation with this breeder!!!
For those of you who have been waiting and following our blogs, This is a detailed account of our dealings with Bianca Suwansung/Preciousmaltipoos.com now known as PrettyMaltipoos.com AKA Yourtinypuppy/justyourpup not to mention a few other names that have been linked to Bianca Suwansung.
Yes, RB and KC are related. We are sisters. On December 17th we purchased two 'maltipoos from Bianca Suwansung/prettymaltipoos.com. Below is an email sent to Bianca detailing the events that have led us to hit the internet and search for help and answers. This is what we have been dealing with since we picked our puppies up at Boston Logan International Airport on December 20th 2008. This has been a heartbreaking experience that has left us exhausted, hurt and frustrated beyond words.
Bianca,
On December 17th, 2008 my sister and I purchased two maltipoos from one of your many websites. At the time we were only aware of Precious Maltipoos.com and that is where our business was done. We paid you $1,900.00 for two puppies that you stated were 8 weeks old. We had NO reason to believe you were anything other than what you said you were. A Breeder who bred Maltese and miniature poodles from your home.
We were all so excited to receive our new puppies. However, this was short lived. The puppies arrived at Boston International airport on December 20th 2008 much younger than the stated age. They were quite weak with very foul smelling diarrhea. Within two days my ten-month-old puppy caught whatever you sent and became quite sick, we thought we may loose him.
Concerned I called you on the 23rd of December and begged you to be honest with me, I didn't mind nursing the puppies back to health but I did not want to loose my ten-month-old due to something that came from Texas.
You assured me you ran a clean operation. When I questioned you about a tick found in one of the puppy's ear, your response was one of your bigger dogs brought it in. When I told you that the puppies had hookworm, coccidia and c-diff, you stated you didn't know what c-diff was. I took the time and explained it to you and explained to you how they treat it. I found that to be quite odd, but I was more concerned at that time with getting the puppies better. You appeared concerned and thoughtful, but you never followed up to see how any of us were doing.
We were very busy, basically we had NO Christmas. We spent several days hand syringe feeding and watering two puppies that were too young and too weak to eat or drink. We were also medicating two puppies continuously and praying they would survive. I have all the medical records for your reading enjoyment, should you want to review. One of the puppies ended up dying, as you are well aware.
You again, appeared concerned for the loss and stated you would replace the puppy. You told my sister to pick the puppy of her choice and you would send that puppy to NH. She did. And you turn around and sell that puppy she chose and sent her another one, which, obviously, you couldn't sell.
As all this occurred throughout the weeks, I start looking around out there and I find some pretty rotten things being said about you. I gave you the benefit of the doubt and hoped this was all untrue. But the facts remain the facts.
1. You sell sick puppies.
2. Your actions speak louder than your words. Although you sound quite concerned, you're not. After contacting you with such horrible news back in December, not one phone call made by you to check on your puppies or your customers. Very odd and VERY concerning.
3. You stated to me that you were a breeder. You stated that you and your sister have females and males, you breed, raise them in your home and sell them. I'm not sure what you really are and I do intend to find out, but, surely you are not a breeder.
4. You've changed your website name SEVERAL different times.
5. You claim that one customer has been upset with you, and this is where the “bad" things are being said. Fact is, there are several concerned customers out there.
6. You are being investigated by animal control.
7. Your vet (Kothmand Pet Hospital) will not see you, your sister or your puppies anymore.
8. You recently found a new vet, (Dr. Kyzan), he will not see you anymore either.
9. You sent my sister a puppy without being cleared by a vet. In fact, you sent a false record that belonged to a different puppy. Her puppy was never seen by a vet and yet, that puppy was flown to Boston. I believe that is quite illegal.
10. You again, sent my sister a sick puppy. Funny thing about this is, , , back in December when I made my original concerned call to you, you admitted there was an outbreak of coccida/parasites, , , ,why wouldn't of you had those puppies tested, firm stool or not before they dared left your home. Why? You could of contained this long ago.
11. Your sister has these puppies somewhere in Universal City. You keep only a couple in your home, no parents.
12. You sell puppies, I believe, illegally. I am a registered nurse. I can't take on patients telling them I am a doctor and treat them as such. This would be criminal.
13. Again I will mentioned, my sister picked out a puppy, you told her it was hers, You lied, you sold her puppy and sent her I am not sure what. And, you sent this puppy from San Antonio, to Houston, to Boston without a vet check.
This is sickening that someone could do something so cruel to someone else. We, in good faith, got totally ripped off. Bianca, I spoke with you yesterday and I will say it again, this is all going to catch up with you. You can't do this to people who work hard for their money. You cannot keep abusing animals and lying like this, it is wrong.
I want my money back. I want my sister's and my money back. You owe us that. If you don't send the money back, I am forwarding this letter to the Texas Animal Control officer that is less than pleased with your actions. You provided such a dishonest service to me and my sister it is vomit provoking, you want a good name then do the right thing and it will be known you did the right thing. You want this to go public then keep laughing at me. The choice is yours.
RB
Since this email was sent, Bianca stated she would refund my sister and my money. However, this does NOT change the damage she has done to us emotionally or financially, it does NOT change the harm she has caused these poor little puppies being taken and flown all over the place. This is a tragic situation that needs to NEVER happen again. I also believe that Bianca should be responsible for the thousands of dollars of vet bills that we have acquired since purchasing and trying to save her puppies.
Numbers for verification are listed below and believe me, these people would love to hear from you, Please call:
Animal Control: Joseph Flores: 1-210-207-6664
VET #1: Kothmann Pet Hospital: 1-210-828-3935
VET #2: Dr. Kyzan Community Pet Health 1-210-653-9314
Thank you very much and please save yourself the heart/financial ache of purchasing a puppy from this woman. RB
Rb
Chester, New Hampshire
U.S.A.
