Greenbrier at Lodestone Property Association

We really have a problem with the children upstairs from us constantly running back and forth from the bedroom to the livingroom. I went upstairs to confront the parent about the problem and a young child came to the door, then the father came to the door, it stopped breifly and started again. This just tells me that I need to get the Management office envolved. This is a daily problem we feel instead of going back and forth and up and down the steps, we would rather deal with this in a different manner.