Thanks, Kimerly,

for your quick response. City engineers are - and MUST BE - good overseers. I believe it's most likely that the work will be ''done right''.

Dear Mr. Saye-

This is an opportunity to redeem your reputation. Please take the high road and travel first class so your neighbors won't later be saying ''he did it to us again''.

When will work start>

I am still waiting for the work to start. Is there a deadline?