I received this e-mail this morning from Rural Metro. Hopefully this will help speed up the slow response time that we've seen in the past.
Good morning,
Rural/Metro Fire Department would like to extend our Thank you, because of your support of Rural/Metro Fire Department, we were able to add this new station to service you.
Rural/Metro, Arizona's largest emergency services provider is pleased to announce the opening of a new Rural/Metro Community Fire Station!
The station located at 1576 W. Ocotillo Road in Pinal County, will greatly improve our ability to provide critical ‘911' emergency response and service. In addition, the activation of this new fire station and Rural/Metro's service enhancements throughout Maricopa and Pinal Counties have resulted in improved ISO Public Protection Classifications as outlined below:
Community PPC Class Prior PPC Class Territory
Carefree 03/09 06/8B 070
Cave Creek 05/09 06/09 070
Leisure World 04/8B 06/09 070
Rural/Metro East 04/8B 06/09 070
Rural/Metro West 03/09 06/09 070
Rural/Metro Southeast 04/09 06/09 070
The new ISO PPC ratings are effective as of 06/01/09. Properties that are not contracted or ‘subscribed' for fire department services with Rural/Metro Fire Department will remain a PPC Class 10 regardless of proximity to a fire station and/or fire hydrant.
Please feel free to contact our Customer Service Division at (480) 627-6200 should you need information or have questions regarding the Rural/Metro Fire Department. In addition, Rural/Metro will continue in a proactive manner to refer specific insurance related questions and inquires to those of you in the insurance services industry.
