Wondering if anyone else in Riverside Heights has had any issues with the Pharmacy on the corner of BLVD. and MLK...?
I have had three different incidents involving my family's medications during the past 3 1/2 weeks. I spoke with the pharmacy manager, the store manager, and the 1-800 customer care line after the first issue and was assured that the issue would never happen again. It did happen again only 9 days later. This time I spoke to the regional pharmacy director and again, I was assured that it would never happen again and promised that the pharmacist would be given additional training and instruction. Just this past Monday, it happened a third and final time.
I sincerely believed in doing as much business as possible within the neighborhood and supporting the businesses that want to be part of Riverside Heights...but no more. As of Monday, that particular store, will not see anymore of my support or funding. I will supporting the pharmacy across the bridge where customer service isn't just a phase printed on a small red discount card.
I have had three different incidents involving my family's medications during the past 3 1/2 weeks. I spoke with the pharmacy manager, the store manager, and the 1-800 customer care line after the first issue and was assured that the issue would never happen again. It did happen again only 9 days later. This time I spoke to the regional pharmacy director and again, I was assured that it would never happen again and promised that the pharmacist would be given additional training and instruction. Just this past Monday, it happened a third and final time.
I sincerely believed in doing as much business as possible within the neighborhood and supporting the businesses that want to be part of Riverside Heights...but no more. As of Monday, that particular store, will not see anymore of my support or funding. I will supporting the pharmacy across the bridge where customer service isn't just a phase printed on a small red discount card.